U3A Investment group web page Please let Janet know if you find this useful The Financial Services Compensation Scheme If you have an investment (or you were advised to invest) and the provider or adviser has gone out of business, you may be able to claim compensation with FSCS. Whether you already have an investment or are thinking of investing, you should check that it's FSCS protected. You should always check that you have this protection on an investment, be it a Bank, Investment Company, Building Society, Insurance Company, Pension Scheme etc. You can check an organisation has this protection by going to the FSCS website https://www.fscs.org.uk/ Some organisations are not covered by the FSCS because they are guaranteed by the Government such as N&SI which is backed by the Treasury. Some types of firm may be authorised and appear on the financial services register, but if they are not a bank, building society or credit union, FSCS can't protect money you hold with them if they fail. For example, they can't protect you if an e-money firm or payment services firm fails. Other organisations can be covered e.g. Funeral Plans taken out since August 2022 are covered but always check anyway. Insurance purchased e.g. Compulsory insurance, Long-term insurance, Professional indemnity insurance, Claims arising from the death or incapacity of the policyholder due to injury, sickness or infirmity, but again check to make sure your insurance policy is covered by FSCS. Even if someone says that the investment is covered by the FSCS, check yourself, they can be scamming you. Be ScamSmart https://www.fca.org.uk/scamsmart The other body to be aware of is the The Financial Conduct Authority This organisation lists the following on it’s website; quote We regulate the conduct of nearly 45,000 businesses in the UK to ensure that financial markets work well. Our role Financial markets must be honest, competitive and fair so consumers get a fair deal. We work to ensure these markets work well for individuals, for businesses, and for the growth and competitiveness of the UK economy.  We do this by: regulating the conduct of nearly 45,000 businesses prudentially supervising around 44,000 firms setting specific standards for around 17,000 firms We focus on reducing and preventing serious harm, setting higher standards and promoting competition and positive change. We were established on 1 April 2013, taking over conduct and relevant prudential regulation from the Financial Services Authority (FSA). We work across the UK with a head office in London, offices in Leeds and Edinburgh and colleagues in Belfast and Cardiff. unquote If you feel you have been unfairly treated by a registered organisation you can ask them to step in for you, but they are known to be slow and ponderous, but their members have guidelines they should follow.